• Our automated systems are the quickest way to edit your account:

    Portal for members who *enrolled: at Parkland before 2/10/26, Margate before 2/11/26, or at Coral Springs before 2/12/26

    & HAVE NOT ALREADY added their card to a membership profile through a checkout tablet on site.

    Account management will soon transfer over to our new portal. You may be prompted to update the card on file at a later date.

    For now, most members can: Cancel Membership - See Billing History & Usage History up to 2/12/2026.

    NEW portal for members who *enrolled: at Parkland on/after 2/10/26, Margate on/after 2/11/26, or at Coral Springs on/after 2/12/26
    + Members who HAVE ALREADY transferred to our current Point of Sale system by adding their card through a checkout tablet on site.

    For anything else you can contact a member of our team at the bottom of this page.

    We're updating for an even better experience✨

  • Our team is continuing to review all prior requests & will be in touch soon.

    ✨ Inquiries are responded to in the order in which they are received.✨

    Cancellations submitted in writing prior to the account expiration/billing date will be honored & refunded as needed.

  • If you need additional assistance to update your account please contact our designated team by emailing "membership@risingtidecarwash.com" with your License Plate number & request ✨

    We'll do our best to help you to:

    • CANCEL your membership
    • Changing the registered License Plate (please provide both your original license plate & the replacement)
    • Requests to reactivate an eligible account
    • Requests to PAUSE your membership (temporarily Suspend the next autorenewal)
    • Billing inquiries (please provide the transaction date & amount)

    Memberships automatically renew on a monthly basis until a cancellation is submitted in writing through this website per our terms & conditions. Members who do not wish to renew must cancel on RisingTideCarWash.com prior to their expiration/billing date.

    Inquiries are responded to in the order in which they are received.

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